FAQ
HOW LONG IS SHIPPING?
ZIPPERS START PRODUCTION ONCE THE PRE-ORDER OPENS. DEPENDING ON THE DEMAND, IT WILL TAKE UP TO 6 WEEKS AFTER THE DYEING PROCESS FINISHES. PLEASE BE PATIENT, WE WILL UPDATE YOU VIA OUR INSTAGRAM STORY AND E-MAIL ABOUT YOUR ORDER THROUGHOUT THE WHOLE PROCESS! THANK YOU :)
HOW SHOULD YOU WASH OUR GARMENTS?
WE STRONGLY RECOMMEND TO FOLD YOUR GARMENTS INSIDE OUT, WASHING WITH COLD WATER AND TUMBLE DRYING IT WITH LOW HEAT. DO NOT PUT THE FUR OR FLAG PATCHES IN YOUR WASHINGMACHINE, WASH THEM WITH YOUR HANDS.
PRE-ORDER?
YOU ARE ABLE TO CANCEL YOUR PRE-ORDER AS LONG AS THE PRE-ORDER IS OPEN. AFTER THE PRE-ORDER IS CLOSED YOU ARE NOT ABLE TO CANCEL IT SINCE WE MANUFACTURE THEM ON YOUR REQUEST. THE ONLY WAY TO GET REFUNDED IS BY WAITING UNTIL THE ZIPPER ARRIVE AT YOUR HOME AND THEN APPLYING FOR A REFUND. IN THAT CASE CLICK HERE TO SEE HOW TO APPLY FOR IT.